Returns & Exchanges
At IMAGE 1993, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. Our goal is to ensure your experience is as seamless as our style, providing hassle-free exchanges and refunds.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
- 3.Affix the Label
Print the prepaid shipping label provided via email and attach it firmly to the outside of your return package.
- 4.Drop Off and Track
Drop your package off at any authorized courier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
